How to choose membership management software in Singapore

A checklist for committees and administrators comparing options.

The 8-point checklist

  1. Local payments. Does it support PayNow QR and GIRO natively, or only international cards?
  2. Automatic reconciliation. Are payments matched to members without manual work?
  3. PDPA features. Consent capture, access requests, retention controls.
  4. Total cost in SGD. Include payment fees, SMS credits and onboarding.
  5. Import and export. You must be able to bring data in from Excel and take it all out again.
  6. Committee roles. Separate permissions for treasurer, secretary and membership officer.
  7. GST support. If your organisation is GST-registered.
  8. Support in your time zone. A local team who understand Singapore organisations.

Red flags

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